Dealing with a difficult colleague

During my work with organisations to repair the damage caused by unhealthy conflict at work, including formal grievances and allegations of “bullying”, I was struck by how many of these situations could  easily have been avoided if the matter had been dealt with sooner.  The importance of this came up in a Guardian Careers Live

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July 30th, 2010 | Tags: , , , , , , , | Category: Opt Tips | Leave a comment

Workplace investigations

Workplace investigations can be time consuming and distracting from normal business.  Employers can find the process daunting or may believe an investigation is unnecessary in the particular circumstances. However, if an investigation is not carried out or handled badly the consequences can include employment tribunal and claims of unfair dismissal. Additionally, the integrity of the

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July 22nd, 2010 | Tags: , , , | Category: News, Opt Tips | Leave a comment

Workplace behaviour that fits

Cultivating a healthy workplace doesn’t mean a loss of corporate or team identity. Characteristics unique to the way of working, such as stress at times of high pressure are inevitable. Recognising this and creating a place for open discussion can prevent a pattern of disruptive conflict.

Create a common understanding of the behaviour that is acceptable

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June 10th, 2010 | Tags: , , , | Category: Opt Tips | Leave a comment

“I’m not a manager to be popular”

A newly appointed manager recently asked me for some advice on how she should approach her new role.  Promoted to the managerial position from her peer group, she was all too aware of the challenge ahead. We decided to explore some real life comments:

“I’m not a manager to be popular”

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May 1st, 2010 | Tags: , , | Category: Opt Tips | Leave a comment