Workplace Mediation is a confidential, informal and voluntary process whereby an impartial mediator facilitates communication between people in dispute in order for them to gain understanding of their situation, thus enabling them to find solutions and improve the working environment.

Mediation can:

  • Improve communication and motivation.
  • Improve working relationships.
  • Improve strategies for dealing with conflict.
  • Help with the reintegration of employees after disciplinary action, a period of sickness, absence or following suspension.
  • Help deal with allegations of bullying, harassment, discrimination and other inappropriate behaviours.
  • Help effect positive change.

Mediation is suitable for disputes between any person or any group within an organisation where a quick, effective resolution is needed, creating as little disruption as possible.

Click here to request more information on the Opt Workplace Mediation Service



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