About Opt

Organisations policies training ltd (Opt) was founded by Coreen Nugent in 2005 to help businesses, teams and individuals develop their knowledge and skills to create and maintain a healthy and productive workplace.

Coreen NugentCoreen Nugent
has over 25 years’ experience in employment relations and workplace learning and development.

During Coreen’s work she has encountered the devastating consequences of negative conflict at work. Whether as a result of poor management practices, interpersonal working relationships or inappropriate behaviours, Opt recognises that conflict at work can be unnecessarily disruptive, damaging and costly.

Coreen is passionate about the need to resolve conflict at work as early as possible, before it escalates to the point of costly breakdown in working relationships. Coreen has extensive experience working with organisations, at all levels, to prevent or repair the damage caused by costly, disruptive, damaging and unnecessary conflict at work.

What Opt can do for you

Opt take a flexible and practical approach to accurately meet the needs of our clients, providing a range of cost effective interventions to recognise and resolve conflict at work, together with practical learning and development resources.

  • Flexible, practical and cost effective interventions for all types of business, at all levels, to minimise the potential for disruptive and costly conflict at work, including: ways to resolve concerns informally, handling grievances and responsible management.
  • Practical and effective interventions to resolve conflict at work, including: facilitation, mediation, conflict coaching.
  • Independent, timely, efficient and fair workplace investigations.
  • High quality learning and development resources

“We have had the opportunity to engage the services of Coreen Nugent on a number of occasions over the past 4 years.  She has a wealth of experience across a whole range of HR functions as well as having strong commercial and business acumen.”

“Coreen has proven herself to be an expert in her field and has been an invaluable resource to our organisation … her work has been excellent and very well received.  Coreen’s work for the organisation has been of the highest standard, both in speed of delivery and quality; she is extremely easy to work with, commands respect and has exemplary levels of trust and integrity.”

“I have no hesitation recommending Coreen and her work as I am sure she would bring much added value to your organisation.”

Due to the sensitive nature of our work Opt are happy to provide full contact details from previous clients where appropriate and required.

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